Independent advice on your repair bill
Before you approve that repair, get a second opinion on the price.
Dealers and repair shops have consultants who help them maximize every repair order. You deserve someone in your corner too. Send us your estimate and a fixed operations professional will tell you if it's fair, what to question, and where you can save.
$50 estimate reviews and $35 phone consultations. We don't work for any dealer or shop, and we don't take referral fees.
2019 SUV · 3.5L V6 · 94,210 mi
| Line / Op | Hrs | Amount |
|---|---|---|
| Replace water pump & thermostatBilled 4.8 hr. Labor guide is 3.6 hr. | 4.8 | $1,032.00 |
| Water pump, OEMPrice in line with OEM list | — | $389.50 |
| Coolant system flushOverlaps the pump job. Ask to remove it. | 1.0 | $215.00 |
| Fuel induction serviceNot in manufacturer maintenance schedule | 0.8 | $189.95 |
| Shop supplies | — | $68.00 |
Why this exists
The shop knows the numbers. Most customers don't.
You're asked to decide on the spot
The car is on the lift, a service advisor is waiting, and a $3,000 approval feels urgent. That's the worst time to figure out whether the price is right.
Estimates are hard to read
Labor hours, op codes, parts markup, add-on services and shop fees all look the same on paper. Small padding on each line adds up fast on a big repair.
Nobody is advising you
Dealers and independent shops pay industry consultants to grow profit per repair order. Until now, consumers had no equivalent.
Before you post that photo
You wouldn't get legal advice from a comment thread. Don't get repair advice there either.
When you have a legal problem, you call a lawyer. You don't post it on Reddit and go with the most upvoted reply. A repair that costs thousands deserves the same care.
Forums, Facebook groups and short videos can be a good place to learn. But the people answering:
- Haven't seen your estimate. They're reacting to a few sentences and a photo, not the full repair order.
- Don't know your market. Labor rates and parts prices vary widely by region and by shop.
- Aren't accountable. Anyone can claim to be a mechanic, and nobody stands behind the answer.
- Often disagree. Ten replies can give you ten answers, and you're left to guess which one is right.
We read the actual paperwork, know how dealer and independent shop pricing works from the inside, and give you one clear answer you can act on.
How it works
From estimate to decision in four steps
You send what the shop gave you. We review it line by line and tell you what to do next.
Send your estimate
Upload a photo or PDF of the estimate and answer a few questions about your vehicle and the repair.
About 5 minutesWe review every line
We check labor hours against industry guides, parts pricing against list, and whether each recommended service is actually needed now.
Same business dayGet a clear answer
You get a written review: what's fair, what to question, a target price, and the exact words to use with your service advisor.
Written + phone optionDecide with confidence
Approve, negotiate, defer what can wait, or take it elsewhere. If you want another quote, we'll point you to options in your area.
You stay in controlWe review pricing and repair recommendations based on the information you provide. We don't physically inspect your vehicle, so we can't confirm a diagnosis. When the diagnosis itself is in doubt, we'll tell you and suggest how to get it verified.
What we review
What a fixed ops professional looks for
Labor time
Billed hours compared with published labor guides, including overlap when two jobs share the same teardown.
Parts pricing
OEM vs. aftermarket, markup over list, and whether a quality alternative fits your budget and how long you plan to keep the car.
Necessary now, later, or never
Which items are safety-critical, which can wait, and which upsells aren't in your manufacturer's maintenance schedule.
Warranty, recalls and goodwill
Open recalls, technical service bulletins, extended coverage, and when to ask the manufacturer for goodwill assistance on an out-of-warranty failure.
Extended warranty claims
Help understanding a service contract denial and what documentation to ask the shop for.
Fees and fine print
Diagnostic charges, shop supplies, environmental fees, and whether a teardown fee applies if you decline the work.
What you walk away with
A plan, not just an opinion
A fair price range
A target number for the repair, with the reasoning behind it, so you know when a quote is reasonable.
Talking points for the shop
Specific, polite questions to ask your service advisor that get line items adjusted without a fight.
Your next options
When it makes sense, guidance on getting a second quote and the kinds of shops best suited to your repair.
Pricing
Two ways to get help. Flat prices.
On a repair that costs thousands, finding one padded labor line or one unnecessary service can cover the fee many times over.
Estimate review
$50 per repair order
You have an estimate or bill and want to know if it's fair.
- Line-by-line review of labor, parts and fees
- A fair target price for the repair
- What's needed now and what can wait
- Warranty, recall and goodwill check
- Talking points for your service advisor
- Side-by-side comparison if you have multiple estimates
Repair consultation
$35 per 30-minute call
No estimate yet? Talk it through with someone who doesn't work for the shop.
- A 30-minute phone call with a fixed ops professional
- Help understanding a symptom, warning light or diagnosis
- Dealer vs. independent shop: which fits this repair
- Whether the car is worth fixing
- What to ask before you hand over the keys
- Upload photos or documents ahead of the call if you have them
What counts as one repair order?
One repair on one vehicle, including every line item. If you have estimates from several shops for that same repair, send them all. We'll compare them side by side for the same $50.
Does it matter how big the repair is?
No. The review fee is the same for a $600 brake job or an $8,000 engine replacement.
Which one should I choose?
If a shop has given you a written estimate or bill, choose the estimate review. If you're still figuring out what's wrong or where to take the car, book a consultation.
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